Easigent The business partner built for SMBs
An AI front desk that answers your phone, WhatsApp and texts, books customers into your diary, and tells you exactly what happened — so every lead and customer gets handled.
Hi — my boiler's lost pressure and there's no hot water.
Sorry to hear that. Is it a combi boiler, and can you see any water leaking?
It's a combi. No leaks that I can see.
Thanks. I can get an engineer to you tomorrow at 10am or 2pm. Which suits you?
Ten is perfect.
After the call
Booked- Caller
- Sarah WhitfieldNew customer
- Booked
- Tomorrow, 10:00Boiler repair
- Reason
- Combi boiler lost pressure, no hot water
Summary, transcript and recording sent to you
Built for the businesses that still answer their own phone
- Plumbers & heating engineers
- Dental & health clinics
- Solicitors
- Garages & MOT centres
- Salons & barbers
Your competitors have a team for everything.
- Marketing.
- Sales.
- Customer support.
- Follow-ups.
- Operations.
You have a business to run.
The difference between you and them?
They have more people working behind the scenes.
While you're answering a customer at 8pm,
they're running campaigns.
While you're working on the next job,
they're following up with old leads.
While you're trying to figure out how to get more customers,
they're already reaching them.
What if you could operate like a much bigger company – without becoming one?
Introducing Easigent.
The late-night replies. The forgotten leads. The customers waiting — and the ones who never returned. Handled.
No extra headcount. No new chaos to manage. Just the work that was slipping away. Covered.
Here's where it startsAnswers every call. Engages every WhatsApp message.
Two AI agents that know your services, prices and opening hours, and book customers straight into your diary however they get in touch.
Every call, answered.
Day or night, in a voice you choose. It answers questions, books appointments and puts urgent calls through to you.
Freya
British · Bright, conversational
Sophia
British · Professional, composed
Hannah
American · Professional, confident
Ethan
American · Clear, calm
“Hi, thanks for calling. How can I help you today?”
Every WhatsApp message, engaged.
Instant replies with the same knowledge and the same booking ability. Start typing and it steps back.
Hargreaves & Co
Replies instantly
Hi, anything free this week? How much is a first appointment?
19:42
Hi Priya! It's £60. I have Thursday at 10am or Friday at 2pm. Which suits you?
19:42
Thursday please
19:43
Booked · Thursday 10:00 · Reminder set
And books them in, there and then.
It only offers times that fit your hours, how long each service takes and the gaps you need. Nobody gets double-booked.
Mon 12
09:00
Consultation
J. Patel
12:30
Lunch
14:00
Follow-up
M. Clarke
Tue 13
10:00
New customer
Booked on the call
11:00
Buffer
14:00
Free
Important calls still come to you.
When someone needs a person, it puts them through — and tells you who's calling and why before you say hello.
Adam Byrne · Returning customer
Before you're connected:
“Wants to move tomorrow's appointment and has a question about the quote you sent. Asked to speak to you directly.”
If you can't pick up, the caller goes back to the agent — never to voicemail.
Text from Easigent
Transfer: Adam Byrne — wants to move tomorrow's appointment and discuss his quote.
Calls, WhatsApp and texts in one inbox.
Every conversation in one place, with the full history. Reply yourself at any moment and the agent steps back on its own.
Priya Shah
09:41
Are you open Saturday morning?
Tom Ellis
09:12
Booked · Annual check-up
07700 900314
Yesterday
Thanks, see you Thursday
Lucy Grant
Yesterday
Quote given
Are you open Saturday morning? I'd like to book in.
We are — I can book you in for 9am or 11am on Saturday. Which works?
You started typing — agent pausedHi Priya, it's Dan — 9am is yours. See you then!
Reminders that actually arrive.
A day before and an hour before, on WhatsApp or text. Customers just reply to reschedule.
Text message · Today
Hi Sarah, a reminder that your appointment with Hargreaves & Co is tomorrow at 10:00. Reply here if you need to change it.
Could we do 2pm instead?
No problem, you're now booked for 2pm tomorrow.
And everything around the call.
A summary after every call
With the transcript and recording, and a tag: booked, quote given, question answered, needs you.
Every caller becomes a customer
Records build themselves, with full history across calls, WhatsApp and texts.
Knows your regulars
It won't ask returning customers for details you already have — and never reads them back.
Learns from your website
We read every page, ask only what's missing, and you approve it before it goes live.
A pipeline that fits your business
Jobs, patients, matters or deals — set up automatically so no quote is forgotten.
Told when it matters
Instant alerts for bookings and callbacks, or one digest in the evening. Your choice.
What are missed calls costing you?
Move the sliders. Most owners are surprised.
Potential missed revenue
£174,720
per year
Monthly
£14,560
Bookings
14 / week
Estimate only. Actual recovered revenue depends on call volume, lead quality, scheduling capacity, and more.
Questions owners ask us.
Will it sound like a robot?
Call it yourself during your consultation and hear for yourself. You choose its name, its voice and exactly how it greets people.
My customers want to speak to a person.
Then they can. Your agent puts callers through to you and tells you what they want before you say hello. If you can't pick up, it carries on helping instead of sending them to voicemail.
What if it gets something wrong?
It only answers from what you've given it, and it's instructed never to invent a price, a date or a commitment. When it doesn't know, it takes a message or puts the caller through.
Do I need to change my phone number?
No. Forward your existing number to Easigent and keep everything you've already printed — or take a new UK mobile or US local number.
Do I need Google Calendar?
No. Easigent keeps the diary for you. If you already use Google Calendar, connect it and bookings show up there too.
See what you're missing.
A free consultation. We'll look at where enquiries and follow-ups slip through today, and show you how Easigent closes the gaps.