Easigent
The AI-powered business partner built for SMBs
One partner across calls, SMS, WhatsApp, email, and on-site chat — so every lead and customer gets handled.
The quiet problem
Your competitors have a team for everything.
- Marketing.
- Sales.
- Customer support.
- Follow-ups.
- Operations.
You have a business to run.
The difference isn't always that they're better than you.
They just have more people working behind the scenes.
While you're answering a customer at 8pm,
they're running campaigns.
While you're working on the next job,
they're following up with old leads.
While you're trying to figure out how to get more customers,
they're already reaching them.
What if you could operate like a much bigger company — without becoming one?
Introducing Easigent.
The late-night replies. The forgotten leads. The customers waiting — and the ones who never returned. Handled.
No extra headcount. No new chaos to manage. Just the work that was slipping away. Covered.
Here's where it starts
Answers instantly, 24/7
Nights, weekends, mid-job — every call gets handled. Emergencies route to your on-call tech; everything else gets booked.
- Routed to tech
4:12 AM
Pipe burst — flooding
- Booked 2:30 PM
7:30 AM
AC tune-up request
- Booked Mon 9 AM
Saturday
Unit not cooling
- Routed to tech
11:58 PM
Gas smell reported
Books straight into your calendar
Live availability only. The appointment lands where your team already works — before the lead cools.
Escalates when needed
When a call needs a human, Easigent doesn't just transfer. It passes who's calling, what they need, and why it matters — so your CSR is ready before they say hello.
Live call
CSR brief
- Customer
- Mike Johnson
- Issue
- AC grinding + burning smell
- Priority
- High — safety risk
Caller won't repeat a thing
Drip campaigns
Automate personalized, multi-touch campaigns that nurture every lead and drive more booked jobs — without extra effort from your team.
- Touch points
5+
Touch points
- Prebuilt campaigns
5+
Prebuilt campaigns
- Outbound booking rate
15%
Outbound booking rate
- Day 1 SMSDelivered
Opening this week for your AC tune-up.
- Day 3 CALLNo answer
Voicemail — seasonal maintenance.
- Day 5 SMSOpened
Saved your $89 tune-up rate.
- Day 7 CALLBooked
Booked AC tune-up — Fri 2 PM.
The maths behind Solution 01
What are missed calls costing you?
Adjust a few assumptions to estimate the revenue that slips away when calls go unanswered.
Potential missed revenue
£174,720
per year
Monthly
£14,560
Bookings
14 / week
Estimate only. Actual recovered revenue depends on call volume, lead quality, scheduling capacity, and more.
Annual return due
Winning the lead is only half the money. Agents know the last visit — and nudge before the habit breaks.
To: alex@example.com
Time for your yearly check-up
It's been 12 months since your last visit. Reply YES and we'll book a slot that fits.
Lifecycle nudgeTwo weeks after the job
A short SMS check-in protects trust and opens the next booking — without anyone on your team chasing it.
Delivered · Trust protected
Every channel feels like one front desk
Fast, clear answers on voice, email, and WhatsApp — so customers stop shopping around when the shop is closed.
Answered in 12 seconds
End-to-end automation
From lead capture to CRM booking, automate the whole workflow start to finish — no manual steps, no handoffs, no delays.
- Manual steps
0
Manual steps
- Lead to booking
< 30s
Lead to booking
One partner. The full journey covered.
Tools connected to outcomes — not a catalog of bots.
Voice agents
Answer, book, escalate
SMS agents
Reminders & check-ins
WhatsApp agents
Instant routine answers
Email marketing
Lifecycle campaigns
Email retargeting
Warm leads, back
Email support
Fast inbox replies
Website service
Built & optimized by us
Common worries, answered plainly.
I don't want AI unsupervised with customers.
Sensitive moments route to a human. Your rules, your tone, your escalation paths.
We're busy — we don't need another platform.
Easigent runs the follow-through across channels so your team stays on the work only people can do.
Is this just a chatbot?
No. You get booked work, return visits, and a front desk that never clocks out. Products are how we deliver — not the pitch.
AI Audit & Strategy Consultation
We'll look at where enquiries, follow-ups, and customer conversations leak revenue — then map the AI solutions that close those gaps for your business.