Easigent
WhatsApp

Every WhatsApp message, engaged.

Customers message on WhatsApp now. Your agent answers there too — with the same knowledge, the same tone and the same booking ability as on the phone.

H

Hargreaves & Co

Replies instantly

Hi, anything free this week? How much is a first appointment?

19:42

Hi Priya! It's £60. I have Thursday at 10am or Friday at 2pm. Which suits you?

19:42

Thursday please

19:43

Booked · Thursday 10:00 · Reminder set

In the same inbox as your calls.

One place, not three. Reply yourself at any moment and the agent steps back automatically — it hands the conversation over the way a receptionist would.

Inbox · Calls, WhatsApp and texts
One place

  • Priya Shah

    09:41

    Are you open Saturday morning?

  • Tom Ellis

    09:12

    Booked · Annual check-up

  • 07700 900314

    Yesterday

    Thanks, see you Thursday

  • Lucy Grant

    Yesterday

    Quote given

Are you open Saturday morning? I'd like to book in.

We are — I can book you in for 9am or 11am on Saturday. Which works?

You started typing — agent paused

Hi Priya, it's Dan — 9am is yours. See you then!

Reminders where customers already are.

If you've been talking on WhatsApp, reminders go there — a day before and an hour before. Customers reply to reschedule.

WhatsApp · Today

Hi Sarah, a reminder that your appointment with Hargreaves & Co is tomorrow at 10:00. Reply here if you need to change it.

Could we do 2pm instead?

No problem, you're now booked for 2pm tomorrow.

And everything around the call.

Answers instantly

Prices, availability, opening hours — answered while you're busy.

Books in the chat

Live availability, booked straight into your diary.

Replying takes over

Start typing and the agent steps back. No toggle to remember.

Covers the hours you can't

Answer it yourself when you can; the agent covers the rest.

Opting out sticks

Someone who opts out won't get the same message by another route.

Full history

Every WhatsApp conversation joins that customer's record.

Questions owners ask us.

I'd rather answer WhatsApp myself.

Then do — the agent covers the hours you can't, and steps aside the second you reply.

Will it sound like a robot?

Call it yourself during your consultation and hear for yourself. You choose its name, its voice and exactly how it greets people.

My customers want to speak to a person.

Then they can. Your agent puts callers through to you and tells you what they want before you say hello. If you can't pick up, it carries on helping instead of sending them to voicemail.

What if it gets something wrong?

It only answers from what you've given it, and it's instructed never to invent a price, a date or a commitment. When it doesn't know, it takes a message or puts the caller through.

Do I need to change my phone number?

No. Forward your existing number to Easigent and keep everything you've already printed — or take a new UK mobile or US local number.

Do I need Google Calendar?

No. Easigent keeps the diary for you. If you already use Google Calendar, connect it and bookings show up there too.

See what you're missing.

A free consultation. We'll look at where enquiries and follow-ups slip through today, and show you how Easigent closes the gaps.