Easigent The business partner built for garages & MOT centres

An AI front desk that answers your phone and WhatsApp while you're in the workshop, books MOTs and repairs into your diary, and reminds customers so they turn up.

Northgate Motors · Incoming call
02:14
  1. Hi, my MOT is due next week. Can I book it in?

  2. Of course. What's the registration?

  3. It's LK19 RVT.

  4. Great. I have Tuesday at 8:30 or Wednesday at 1pm. Which is better for you?

  5. Tuesday morning, please.

After the call

Booked
Caller
James OkaforReturning customer
Booked
Tuesday, 08:30MOT
Reason
MOT due next week

Summary, transcript and recording sent to you

Your competitors have a team for everything.

  • Marketing.
  • Sales.
  • Customer support.
  • Follow-ups.
  • Operations.

You have a business to run.

The difference between you and them?

They have more people working behind the scenes.

  • While you're under a car when the phone rings,

    they're booking that MOT.

  • While you're closing up at six,

    they're taking tomorrow's bookings.

  • While you're chasing customers who didn't turn up,

    they're sending automatic reminders.

What if you could operate like a much bigger company – without becoming one?

Introducing Easigent.

The late-night replies. The forgotten leads. The customers waiting — and the ones who never returned. Handled.

No extra headcount. No new chaos to manage. Just the work that was slipping away. Covered.

Here's where it starts

Answers every call. Engages every WhatsApp message.

Two AI agents that know your services, prices and opening hours, and book MOTs and repairs straight into your diary however customers get in touch.

AI Receptionist

Every call, answered.

Answers every call while you're in the workshop, books the work, and puts breakdowns through to you.

Choose how you sound
6 voices
  • Freya

    British · Bright, conversational

  • Sophia

    British · Professional, composed

  • Hannah

    American · Professional, confident

  • Ethan

    American · Clear, calm

“Hi, thanks for calling. How can I help you today?”

WhatsApp agent

Every WhatsApp message, engaged.

Instant replies with the same knowledge and the same booking ability. Start typing and it steps back.

N

Northgate Motors

Replies instantly

Hi, how much is an MOT? Any space next week?

19:42

Hi Priya! An MOT is £54.85. I have Tuesday at 8:30am or Wednesday at 1pm. Which suits you?

19:42

Tuesday please

19:43

Booked · Tuesday 08:30 · Reminder set

And books the work, there and then.

It only offers slots that fit your workshop hours, how long each job takes and the gaps you need. Nobody gets double-booked.

Diary · This week
No double-bookings

Mon 12

  • 08:30

    MOT

    J. Patel

  • 12:30

    Lunch

  • 14:00

    Service

    M. Clarke

Tue 13

  • 08:30

    MOT

    Booked on the call

  • 10:00

    Buffer

  • 14:00

    Free

Breakdowns still come straight to you.

When a driver needs you now, it puts them through — and tells you what's happened before you pick up.

Putting a caller through to you

Chloe Bennett · Returning customer

Before you're connected:

“Warning light came on after Thursday's service. The car is still drivable. Wants to know whether to bring it back.”

AnswerDecline

If you can't pick up, the caller goes back to the agent — never to voicemail.

Text from Easigent

Transfer: Chloe Bennett — warning light after Thursday's service, car still drivable.

Calls, WhatsApp and texts in one inbox.

Every conversation in one place, with the full history. Reply yourself at any moment and the agent steps back on its own.

Inbox · Calls, WhatsApp and texts
One place
  • Priya Shah

    09:41

    MOT price?

  • James Okafor

    09:12

    Booked · MOT

  • 07700 900522

    Yesterday

    Thanks, see you Tuesday

  • Chloe Bennett

    Yesterday

    Booked · Full service

Can you do a tyre check on Saturday?

We can — I have Saturday at 9am or 10:30am. Which works?

You started typing — agent paused

Hi, it's Dan at Northgate — 9am is yours. See you then!

Reminders that actually arrive.

A day before and an hour before, on WhatsApp or text. Customers just reply to reschedule.

Text message · Today

Hi James, a reminder that your MOT at Northgate Motors is tomorrow at 08:30. Reply here if you need to change it.

Could I bring it at 10 instead?

No problem, you're now booked for 10:00 tomorrow.

And everything around the call.

A summary after every call

With the transcript and recording, and a tag: booked, quote given, question answered, needs you.

Every caller becomes a customer

Records build themselves, with full history across calls, WhatsApp and texts.

Knows your regulars

It won't ask returning customers for details you already have — and never reads them back.

Learns from your website

We read every page, ask only what's missing, and you approve it before it goes live.

Jobs on one board

Repairs and quotes go on a board set up for garages, so no estimate is forgotten.

Told when it matters

Instant alerts for bookings and callbacks, or one digest in the evening. Your choice.

What are missed calls costing you?

Move the sliders. Most owners are surprised.

35 calls
40%
2.0x

Potential missed revenue

£174,720

per year

Monthly

£14,560

Bookings

14 / week

Estimate only. Actual recovered revenue depends on call volume, lead quality, scheduling capacity, and more.

Questions owners ask us.

What about breakdowns?

You decide what's urgent. Those callers get put through to you with a brief. If you can't pick up, the agent carries on taking the details instead of sending them to voicemail.

Will it sound like a robot?

Call it yourself during your consultation and hear for yourself. You choose its name, its voice and exactly how it greets people.

My customers want to speak to a person.

Then they can. Your agent puts callers through to you and tells you what they want before you say hello. If you can't pick up, it carries on helping instead of sending them to voicemail.

What if it gets something wrong?

It only answers from what you've given it, and it's instructed never to invent a price, a date or a commitment. When it doesn't know, it takes a message or puts the caller through.

Do I need to change my phone number?

No. Forward your existing number to Easigent and keep everything you've already printed — or take a new UK mobile or US local number.

Do I need Google Calendar?

No. Easigent keeps the diary for you. If you already use Google Calendar, connect it and bookings show up there too.

Keep the ramps full.

A free consultation. We'll look at the calls you miss while you're in the workshop, and show you how Easigent catches them.