All Industries·Home Services
Easigent
The AI front office for home service professionals
Built for plumbers, HVAC, electricians, roofers, and trade teams
Answer every call-out — even mid-job. Book the work, recover drop-offs, and keep the board full without hiring another receptionist.
- Routed to on-call
4:12 AM
Boiler failure — no heat
- Booked Thu 10am
7:30 AM
Boiler service request
- Booked Mon 9am
Saturday
Leak under kitchen sink
Capture leads
Answer every call-out — around the clock.
Never miss a boiler failure at 4am
Emergency leaks, no-heat calls, and sparking outlets get routed to on-call. Routine services book themselves into the diary.
- Routed to on-call
4:12 AM
Boiler failure — no heat
- Booked Thu 10am
7:30 AM
Boiler service request
- Booked Mon 9am
Saturday
Leak under kitchen sink
Book while you're under the sink
Your AI receptionist takes the next job while you're mid-call-out — live availability, confirmation text sent.
Recover the quote that went quiet
Unsold estimates and unfinished web bookings get SMS and call drips until they book or opt out.
- Day 1 SMSDelivered
Opening this week for your AC tune-up.
- Day 3 CALLNo answer
Voicemail — seasonal maintenance.
- Day 5 SMSOpened
Saved your $89 tune-up rate.
- Day 7 CALLBooked
Booked AC tune-up — Fri 2 PM.
Book jobs
Fill the board with the jobs you actually want.
Annual services on autopilot
Boiler services, AC tune-ups, and gutter clears get recalled before the season hits — not when the customer remembers.
To: alex@example.com
Time for your yearly check-up
It's been 12 months since your last visit. Reply YES and we'll book a slot that fits.
Lifecycle nudgeThis week's board, already full
See confirmed call-outs and held slots in one view — fed by phone, SMS, WhatsApp, and your website.
- Booked
Mon
Boiler service — Oak St
- Booked
Tue
Emergency leak — High Rd
- Held
Wed
Annual service — Park Ave
From first ping to booked job
Lead capture to CRM booking without copy-paste. Your team shows up with the address, issue, and history.
Operate your team
Make every CSR sound like your best one.
Escalate with a real brief
When a homeowner is upset or the job is complex, your office gets the story before they pick up.
Live call
CSR brief
- Customer
- Mike Johnson
- Issue
- AC grinding + burning smell
- Priority
- High — safety risk
Caller won't repeat a thing
WhatsApp after hours
Homeowners text photos of the leak at 9pm. Easigent answers, offers slots, and books the morning run.
Answered in 12 seconds
Check-ins that win the next job
Two weeks after the visit, a short SMS protects the review and opens the next booking.
Delivered · Trust protected
Frequently asked questions
Will home service customers know they are interacting with AI?+
You choose the introduction. Many home service teams present Easigent as their front desk. Anything sensitive escalates to a human with a full brief.
Can Easigent book into our existing home service diary?+
Yes. Live availability only — appointments land in the calendar your team already uses, with confirmations to the customer.
How do emergencies work for home service?+
You define what counts as urgent. Those calls or messages route to on-call with context; routine work gets booked automatically.
How long does setup take for a home service business?+
Most teams are testing within a day: services, hours, tone, and escalation rules — then go live when it sounds like you.
How is customer information protected?+
Data powers your agents and your team — it is not used to train public models. Access stays inside your workspace.
Every moment, handled.
See how Easigent transforms home service businesses — from the first call-out to the follow-up text.
Get Started