Easigent The business partner built for trades professionals
An AI front desk that answers your phone and WhatsApp while you're on a job, books the work into your diary, and tells you exactly what happened — so no call-out goes to a competitor.
Hi — my boiler's lost pressure and there's no hot water.
Sorry to hear that. Is it a combi boiler, and can you see any water leaking?
It's a combi. No leaks that I can see.
Thanks. I can get an engineer to you tomorrow at 10am or 2pm. Which suits you?
Ten is perfect.
After the call
Booked- Caller
- Sarah WhitfieldNew customer
- Booked
- Tomorrow, 10:00Boiler repair
- Reason
- Combi boiler lost pressure, no hot water
Summary, transcript and recording sent to you
Your competitors have a team for everything.
- Marketing.
- Sales.
- Customer support.
- Follow-ups.
- Operations.
You have a business to run.
The difference between you and them?
They have more people working behind the scenes.
While you're up a ladder when the phone rings,
they're booking that job.
While you're writing up quotes at 9pm,
they're already replying on WhatsApp.
While you're on the tools all day,
they're answering every call-out.
What if you could operate like a much bigger company – without becoming one?
Introducing Easigent.
The late-night replies. The forgotten leads. The customers waiting — and the ones who never returned. Handled.
No extra headcount. No new chaos to manage. Just the work that was slipping away. Covered.
Here's where it startsAnswers every call. Engages every WhatsApp message.
Two AI agents that know your services, call-out charges and working hours, and book the job straight into your diary however customers get in touch.
Every call, answered.
Answers every call while you're on the tools, books the job, and puts genuine emergencies through to you.
Freya
British · Bright, conversational
Sophia
British · Professional, composed
Hannah
American · Professional, confident
Ethan
American · Clear, calm
“Hi, thanks for calling. How can I help you today?”
Every WhatsApp message, engaged.
Instant replies with the same knowledge and the same booking ability. Start typing and it steps back.
Hargreaves Plumbing
Replies instantly
Hi, can someone look at a dripping outside tap this week? Roughly how much?
19:42
Hi Sam! Our standard call-out is £75. I have Thursday at 10am or Friday at 2pm. Which suits you?
19:42
Friday please
19:43
Booked · Friday 14:00 · Reminder set
And books the job, there and then.
It only offers slots that fit your working hours, how long each job takes and your travel time between them. Nobody gets double-booked.
Mon 12
09:00
Boiler service
J. Patel
11:00
Travel
14:00
Radiator fitting
M. Clarke
Tue 13
10:00
Boiler repair
Booked on the call
11:00
Travel
14:00
Free
Emergencies still come straight to you.
When a job can't wait, it puts the caller through — and tells you what's happened before you pick up.
Rachel Moss · Returning customer
Before you're connected:
“Water coming through the kitchen ceiling. Stopcock is off. Wants someone out today.”
If you can't pick up, the caller goes back to the agent — never to voicemail.
Text from Easigent
Transfer: Rachel Moss — leak through kitchen ceiling, water off, wants a visit today.
Calls, WhatsApp and texts in one inbox.
Every conversation in one place, with the full history. Reply yourself at any moment and the agent steps back on its own.
Sam Turner
09:41
Dripping outside tap — Friday?
Mark Ellison
09:12
Booked · Quote visit
07700 900314
Yesterday
Thanks, see you Thursday
Lucy Grant
Yesterday
Quote given · Boiler swap
Can you fit a new radiator in the spare room next week?
We can — I have Tuesday at 9am or Wednesday at 1pm for a quote visit. Which works?
You started typing — agent pausedHi, it's Dan — Tuesday at 9 it is. See you then!
Reminders that actually arrive.
A day before and an hour before, on WhatsApp or text. Customers just reply to reschedule.
Text message · Today
Hi Sarah, a reminder that Hargreaves Plumbing are booked for your boiler repair tomorrow at 10:00. Reply here if you need to change it.
Could we do 2pm instead?
No problem, you're now booked for 2pm tomorrow.
And everything around the call.
A summary after every call
With the transcript and recording, and a tag: booked, quote given, question answered, needs you.
Every caller becomes a customer
Records build themselves, with full history across calls, WhatsApp and texts.
Knows your regulars
It won't ask returning customers for details you already have — and never reads them back.
Learns from your website
We read every page, ask only what's missing, and you approve it before it goes live.
Jobs and quotes on one board
Enquiries and quotes go on a board set up for trades, so no quote is forgotten.
Told when it matters
Instant alerts for bookings and callbacks, or one digest in the evening. Your choice.
What are missed calls costing you?
Move the sliders. Most owners are surprised.
Potential missed revenue
£174,720
per year
Monthly
£14,560
Bookings
14 / week
Estimate only. Actual recovered revenue depends on call volume, lead quality, scheduling capacity, and more.
Questions owners ask us.
What happens with emergency call-outs?
You decide what counts as urgent. Those callers get put through to you with a brief. If you can't pick up, the agent carries on taking the details instead of sending them to voicemail.
Will it sound like a robot?
Call it yourself during your consultation and hear for yourself. You choose its name, its voice and exactly how it greets people.
My customers want to speak to a person.
Then they can. Your agent puts callers through to you and tells you what they want before you say hello. If you can't pick up, it carries on helping instead of sending them to voicemail.
What if it gets something wrong?
It only answers from what you've given it, and it's instructed never to invent a price, a date or a commitment. When it doesn't know, it takes a message or puts the caller through.
Do I need to change my phone number?
No. Forward your existing number to Easigent and keep everything you've already printed — or take a new UK mobile or US local number.
Do I need Google Calendar?
No. Easigent keeps the diary for you. If you already use Google Calendar, connect it and bookings show up there too.
Stop losing call-outs to voicemail.
A free consultation. We'll look at how many calls you miss while you're on the tools, and show you how Easigent catches them.