Texts, answered for you.
Your agent answers texts with the same knowledge, tone and booking ability as on the phone — and sends reminders to the number customers actually gave you.
Text message · Today
Hi Sarah, a reminder that your appointment with Hargreaves & Co is tomorrow at 10:00. Reply here if you need to change it.
Could we do 2pm instead?
No problem, you're now booked for 2pm tomorrow.
In the same inbox as your calls.
Calls, texts and WhatsApp in one place, with the full history. Reply yourself at any moment and the agent steps back on its own.
Priya Shah
09:41
Are you open Saturday morning?
Tom Ellis
09:12
Booked · Annual check-up
07700 900314
Yesterday
Thanks, see you Thursday
Lucy Grant
Yesterday
Quote given
Are you open Saturday morning? I'd like to book in.
We are — I can book you in for 9am or 11am on Saturday. Which works?
You started typing — agent pausedHi Priya, it's Dan — 9am is yours. See you then!
Briefed by text, too.
When a caller is put through to you, you get the brief as a text as well — so you have it in writing afterwards.
Adam Byrne · Returning customer
Before you're connected:
“Wants to move tomorrow's appointment and has a question about the quote you sent. Asked to speak to you directly.”
If you can't pick up, the caller goes back to the agent — never to voicemail.
Text from Easigent
Transfer: Adam Byrne — wants to move tomorrow's appointment and discuss his quote.
And everything around the call.
Same agent, every channel
Same knowledge, same tone, same booking ability as on the phone.
Replying takes over
The moment you type, the agent stops. No switch to remember.
Reminders by text
A day before and an hour before — to people who booked by phone and never gave an email.
Reply to reschedule
Customers just reply to change their appointment. No app, no link.
Opting out sticks
Someone who texts STOP is off the list, permanently, with no action from you.
Every texter on record
Each conversation joins that customer's full history.
Questions owners ask us.
Will it sound like a robot?
Call it yourself during your consultation and hear for yourself. You choose its name, its voice and exactly how it greets people.
My customers want to speak to a person.
Then they can. Your agent puts callers through to you and tells you what they want before you say hello. If you can't pick up, it carries on helping instead of sending them to voicemail.
What if it gets something wrong?
It only answers from what you've given it, and it's instructed never to invent a price, a date or a commitment. When it doesn't know, it takes a message or puts the caller through.
Do I need to change my phone number?
No. Forward your existing number to Easigent and keep everything you've already printed — or take a new UK mobile or US local number.
Do I need Google Calendar?
No. Easigent keeps the diary for you. If you already use Google Calendar, connect it and bookings show up there too.
See what you're missing.
A free consultation. We'll look at where enquiries and follow-ups slip through today, and show you how Easigent closes the gaps.