All Industries·Healthcare
Easigent
The AI front office for healthcare practices
Built for clinics, dental, physio, and private practices
Patients call when you're closed. Easigent books, takes messages, and runs recalls — so the diary fills without burning out reception.
- Booked Tue 9am
8:40 PM
New patient — toothache
- Message taken
10:15 PM
Prescription query
- Diary updated
Sunday
Cancel & rebook
Capture patients
Answer every patient enquiry — day or night.
After-hours toothache, booked by morning
New patients and urgent symptoms get triaged to your rules — booked into emergency slots or messaged for callback.
- Booked Tue 9am
8:40 PM
New patient — toothache
- Message taken
10:15 PM
Prescription query
- Diary updated
Sunday
Cancel & rebook
Reception that never clocks out
Your AI receptionist handles booking, cancellation, and 'are you open' — with warm transfer when clinical judgment is needed.
Website chat for new patients
Visitors asking about availability get live slots and a confirmed appointment — not a form that waits until Monday.
Fill the diary
Protect utilisation with recalls and reminders.
Annual check-ups on time
Recall emails and SMS land before the habit breaks — reply YES to rebook into live availability.
To: alex@example.com
Time for your yearly check-up
It's been 12 months since your last visit. Reply YES and we'll book a slot that fits.
Lifecycle nudgeCut no-shows without chasing
Confirmations and gentle reminders keep chairs full and reduce wasted clinician time.
Delivered · Trust protected
Clinic diary that updates itself
Bookings from phone, chat, and recall journeys land in one place your team already trusts.
- Confirmed
Tue 9:00
New patient — triage
- Confirmed
Tue 11:30
Follow-up — recall
- Open
Wed 8:00
Emergency slot held
Support the team
Let clinicians stay clinical.
Escalate with a patient brief
When something needs a human, reception sees the issue, history cues, and urgency before they speak.
Live call
CSR brief
- Customer
- Mike Johnson
- Issue
- AC grinding + burning smell
- Priority
- High — safety risk
Caller won't repeat a thing
WhatsApp for quick questions
Routine queries get instant answers; anything clinical routes to your approved pathway.
Answered in 12 seconds
Post-visit check-ins
A short SMS after treatment protects trust and captures feedback while it's fresh.
Delivered · Trust protected
Frequently asked questions
Will healthcare customers know they are interacting with AI?+
You choose the introduction. Many healthcare practice teams present Easigent as their front desk. Anything sensitive escalates to a human with a full brief.
Can Easigent book into our existing healthcare practice diary?+
Yes. Live availability only — appointments land in the calendar your team already uses, with confirmations to the customer.
How do emergencies work for healthcare?+
You define what counts as urgent. Those calls or messages route to on-call with context; routine work gets booked automatically.
How long does setup take for a healthcare practice business?+
Most teams are testing within a day: services, hours, tone, and escalation rules — then go live when it sounds like you.
How is customer information protected?+
Data powers your agents and your team — it is not used to train public models. Access stays inside your workspace.
Every moment, handled.
See how Easigent helps healthcare practices book patients without burning out reception.
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