Easigent The business partner built for law firms

An AI front desk that answers every enquiry, day or night, books consultations into your diary, and briefs your team before they pick up — so no client calls the next firm on the list.

Carter Lowe Solicitors · Incoming call
02:14
  1. Hi, I need some advice. My employer says my role is being made redundant.

  2. I'm sorry to hear that. Have you been given anything in writing yet?

  3. Just a letter inviting me to a meeting next week.

  4. Understood. I can book you a call with an employment solicitor on Thursday at 11am or 4pm.

  5. 11am works.

After the call

Booked
Caller
Daniel PriceNew enquiry
Booked
Thursday, 11:00Initial consultation
Reason
Redundancy — employment advice

Summary, transcript and recording sent to you

Your competitors have a team for everything.

  • Marketing.
  • Sales.
  • Customer support.
  • Follow-ups.
  • Operations.

You have a business to run.

The difference between you and them?

They have more people working behind the scenes.

  • While you're in court when a new client calls,

    they're booking that consultation.

  • While you're drafting at 7pm,

    they're answering tonight's enquiries.

  • While you're returning calls tomorrow,

    they're already speaking to the client.

What if you could operate like a much bigger company – without becoming one?

Introducing Easigent.

The late-night replies. The forgotten leads. The customers waiting — and the ones who never returned. Handled.

No extra headcount. No new chaos to manage. Just the work that was slipping away. Covered.

Here's where it starts

Answers every call. Engages every WhatsApp message.

Two AI agents that know your practice areas, fees and opening hours, and book consultations straight into your diary however clients get in touch.

AI Receptionist

Every call, answered.

Answers every enquiry with care, books consultations, and puts urgent matters through to you.

Choose how you sound
6 voices
  • Freya

    British · Bright, conversational

  • Sophia

    British · Professional, composed

  • Hannah

    American · Professional, confident

  • Ethan

    American · Clear, calm

“Hi, thanks for calling. How can I help you today?”

WhatsApp agent

Every WhatsApp message, engaged.

Instant replies with the same knowledge and the same booking ability. Start typing and it steps back.

C

Carter Lowe Solicitors

Replies instantly

Hi, do you do wills? Roughly what does it cost?

19:42

Hi Priya! We do — a single will is £250. I can book a call with a solicitor on Thursday at 10am or Friday at 2pm.

19:42

Friday please

19:43

Booked · Friday 14:00 · Reminder set

And books the consultation, there and then.

It only offers slots that fit your hours, how long each consultation takes and the gaps you need. Nobody gets double-booked.

Diary · This week
No double-bookings

Mon 12

  • 09:00

    Will review

    J. Patel

  • 11:00

    Court

  • 14:00

    Client meeting

    M. Clarke

Tue 13

  • 10:00

    Family law consultation

    Booked on the call

  • 11:00

    Buffer

  • 14:00

    Free

Urgent matters still come straight to you.

When an enquiry can't wait, it puts the caller through — and tells you what it's about before you pick up.

Putting a caller through to you

Daniel Price · New enquiry

Before you're connected:

“Disciplinary meeting moved to tomorrow morning. Wants advice before it starts.”

AnswerDecline

If you can't pick up, the caller goes back to the agent — never to voicemail.

Text from Easigent

Transfer: Daniel Price — disciplinary meeting tomorrow morning, wants advice today.

Calls, WhatsApp and texts in one inbox.

Every conversation in one place, with the full history. Reply yourself at any moment and the agent steps back on its own.

Inbox · Calls, WhatsApp and texts
One place
  • Priya Shah

    09:41

    Do you do wills?

  • Helen Ward

    09:12

    Booked · Family law consultation

  • 07700 900411

    Yesterday

    Thanks, see you Tuesday

  • Owen Patel

    Yesterday

    Booked · Conveyancing call

Can I come in to sign the documents this week?

Of course — I can book you in on Wednesday at 11am or Thursday at 4pm. Which works?

You started typing — agent paused

Hi, it's Sarah, your solicitor — Wednesday at 11 is fine. See you then.

Reminders that actually arrive.

A day before and an hour before, on WhatsApp or text. Customers just reply to reschedule.

Text message · Today

Hi Helen, a reminder of your consultation with Carter Lowe Solicitors tomorrow at 10:00. Reply here if you need to change it.

Could we do the afternoon instead?

No problem, you're now booked for 2pm tomorrow.

And everything around the call.

A summary after every call

With the transcript and recording, and a tag: booked, quote given, question answered, needs you.

Every caller becomes a customer

Records build themselves, with full history across calls, WhatsApp and texts.

Discreet with clients

It recognises returning clients without reading their details down the phone.

Learns from your website

We read every page, ask only what's missing, and you approve it before it goes live.

Matters on one board

Enquiries and matters go on a board set up for law firms, so no new client is forgotten.

Told when it matters

Instant alerts for bookings and callbacks, or one digest in the evening. Your choice.

What are missed calls costing you?

Move the sliders. Most owners are surprised.

35 calls
40%
2.0x

Potential missed revenue

£174,720

per year

Monthly

£14,560

Bookings

14 / week

Estimate only. Actual recovered revenue depends on call volume, lead quality, scheduling capacity, and more.

Questions owners ask us.

Is it discreet enough for legal enquiries?

Yes. It never volunteers a caller's details, and it only answers from the information you give it. It doesn't give legal advice — it books the consultation or puts the caller through.

Will it sound like a robot?

Call it yourself during your consultation and hear for yourself. You choose its name, its voice and exactly how it greets people.

My customers want to speak to a person.

Then they can. Your agent puts callers through to you and tells you what they want before you say hello. If you can't pick up, it carries on helping instead of sending them to voicemail.

What if it gets something wrong?

It only answers from what you've given it, and it's instructed never to invent a price, a date or a commitment. When it doesn't know, it takes a message or puts the caller through.

Do I need to change my phone number?

No. Forward your existing number to Easigent and keep everything you've already printed — or take a new UK mobile or US local number.

Do I need Google Calendar?

No. Easigent keeps the diary for you. If you already use Google Calendar, connect it and bookings show up there too.

Never lose a client to the next firm on the list.

A free consultation. We'll look at where enquiries slip through today, and show you how Easigent catches every one.