All Industries·Law
Easigent
The AI front office for law firms
Built for solicitors, chambers, and boutique practices
Enquiries don't wait for billable hours. Easigent captures the lead, books the consult, and briefs your team — without missing the midnight call.
- Lead captured
9:05 PM
New enquiry — employment
- Brief prepared
11:20 PM
Conflict check requested
- Mon 2pm
Weekend
Callback booked
Capture enquiries
Never lose a prospective client after hours.
Midnight employment enquiry, booked for Monday
Intake questions get answered within your guardrails. Consults book into real diary slots with a conflict-ready brief.
- Lead captured
9:05 PM
New enquiry — employment
- Brief prepared
11:20 PM
Conflict check requested
- Mon 2pm
Weekend
Callback booked
Front desk that protects billable time
Routine 'do you handle X' and scheduling requests never interrupt a partner mid-draft.
Website chat for new matters
Visitors describe the issue once. Easigent qualifies, captures contact details, and offers a consult time.
Book consults
Fill intake without the admin drag.
Consults on the calendar automatically
Live availability for fee-earners you designate — confirmations and reminders included.
- Booked
Mon 2:00
Employment consult
- Booked
Tue 10:00
Family law callback
- Queued
Wed
Conflict review
Follow up the silent lead
Prospects who ghost after a quote get a professional email/SMS sequence until they book or decline.
- Day 1 SMSDelivered
Opening this week for your AC tune-up.
- Day 3 CALLNo answer
Voicemail — seasonal maintenance.
- Day 5 SMSOpened
Saved your $89 tune-up rate.
- Day 7 CALLBooked
Booked AC tune-up — Fri 2 PM.
One thread from enquiry to matter
Phone, email, and chat history travel with the lead so fee-earners aren't starting cold.
Protect the practice
Escalate with discretion.
Human handoff with a full brief
Sensitive matters route to intake with who's calling, practice area, and urgency — no awkward re-telling.
Live call
CSR brief
- Customer
- Mike Johnson
- Issue
- AC grinding + burning smell
- Priority
- High — safety risk
Caller won't repeat a thing
Email that stays on-brand
Lifecycle and support drafts follow your tone and never invent legal advice outside approved knowledge.
To: alex@example.com
Time for your yearly check-up
It's been 12 months since your last visit. Reply YES and we'll book a slot that fits.
Lifecycle nudgeReminders that reduce no-shows
Consult confirmations by SMS keep the diary honest and free wasted partner time.
Delivered · Trust protected
Frequently asked questions
Will law firm customers know they are interacting with AI?+
You choose the introduction. Many law firm teams present Easigent as their front desk. Anything sensitive escalates to a human with a full brief.
Can Easigent book into our existing law firm diary?+
Yes. Live availability only — appointments land in the calendar your team already uses, with confirmations to the customer.
How do emergencies work for law firm?+
You define what counts as urgent. Those calls or messages route to on-call with context; routine work gets booked automatically.
How long does setup take for a law firm business?+
Most teams are testing within a day: services, hours, tone, and escalation rules — then go live when it sounds like you.
How is customer information protected?+
Data powers your agents and your team — it is not used to train public models. Access stays inside your workspace.
Every moment, handled.
See how Easigent helps law firms capture enquiries without interrupting billable work.
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